GOALit

Support

Version 2.1 · Effective 2026-10-29

Questions, a bug, or a problem with another user? Write to [email protected] and we'll answer within two working days.

Frequently asked questions

When do guesses lock? At kickoff. Guesses are judged on the score after 90 minutes; extra time and penalties don't count. See Game rules.

How do I invite friends to a tournament? Open the tournament, tap the menu, then Invite. Friends join with the tournament's code and, if it has one, its password.

I forgot my password. Write to us from the email address you signed up with and we'll reset it for you.

How do I download a copy of my data? Settings → Account → Download my data generates a JSON file of your profile, settings, favorites, tournaments, predictions, your chat messages, reports you've filed, blocked users, and your profile photo, which you can save or send from the iOS share sheet. See Privacy Policy §9.

How do I restore my data into a new or existing account? Settings → Account → Restore from file, then choose the file you exported earlier and whether to merge it with or overwrite what's already there. It restores your settings, favorites and profile, plus guesses for matches that haven't kicked off yet in tournaments you're currently a member of.

How do I report or block someone? Long-press their message in the chat, their profile photo, their display name, or a tournament, to report it or block the user. See Community Guidelines.

How do I delete my account? Settings → Account → Delete account. See Account & data deletion for exactly what is and isn't removed.

Is there any cost, or any gambling, in GOALit? No. GOALit is completely free, with no entry fees and no prizes of money or value. See Game rules.

I have an accessibility question or ran into a barrier. Write to [email protected] — see our Accessibility Statement for what's supported today and how to reach our accessibility coordinator.

Privacy Policy · Terms of Use · Community Guidelines · Accessibility Statement · Account & data deletion · Game rules · Legal notices