Account & Data Deletion

Version 2.1 · Effective 2026-10-29

This page explains how to delete your GOALit account and what happens when you do. It's designed to work as a standalone link (for example, from the App Store), without needing anything else on this site.

Before you delete: consider exporting your data first

If you'd like a copy of your data before deleting your account, use Settings → Account → Download my data to generate a JSON file of your profile, settings, favorites, tournament memberships, predictions, your own chat messages, reports you've filed, blocked users, and your profile photo, shared through the iOS share sheet. See our Privacy Policy for details. Deletion is permanent and cannot be undone — there is no way for us to restore a deleted account.

How to delete your account in the app

Open GOALit and go to Settings → Account.
Scroll to the bottom and tap Delete account.
Confirm when asked. Your account is deleted immediately.

What is deleted

Your account record (name, email, password hash, sign-in identifiers)
Your profile photo
Your predictions (score guesses, champion and top-scorer picks)
Your chat messages
Your membership in every tournament you've joined
Your list of blocked users
Your refresh tokens (every device is signed out)
The Sign in with Apple access you granted us, which we ask Apple to revoke
Your linked XSTRA identity, if you signed in or linked with Sign in with XSTRA

What is kept, and why

Reports you filed, and reports filed about you are kept after deletion for safety and legal purposes (for example, to handle abuse, child-safety or legal claims). Your account appears in them only as "Deleted account": your name, email and profile photo are removed from these records, and what remains is an internal account ID reference, the reason, and the snapshot of the reported content (for example, the text of a reported message) needed for moderation.
A finished tournament's final ranking may keep an entry for you (your rank and points, referenced by an internal account ID — not your name, email, or anything else that identifies you) so that Titles already awarded to other members of that tournament remain valid. Once your account is deleted, this entry cannot be linked back to you.
Tournaments you owned are handed to another human member of the tournament, or deleted if you were the only member, so other members aren't locked out of a tournament they're part of.
Backups of our database may retain a copy of your data for up to 30 days after deletion, after which they are overwritten — this is our stated retention commitment, not a guarantee that every residual copy disappears sooner.
We may retain limited information where required to comply with a legal obligation, resolve a dispute, or enforce our agreements (for example, a record that a particular account was banned for abuse, kept to prevent the same person from simply creating a new account to evade enforcement).

Deleting your account in the app already asks Apple to revoke its grant to GOALit. If you'd rather revoke access without deleting your GOALit account, you can do so directly from your Apple ID settings: Settings → [your name] → Sign in & Security → Sign in with Apple, find GOALit, and remove it. Note that this only revokes the Apple sign-in grant — it does not delete your GOALit account or data; use the in-app deletion for that.

If you can't access the app

If you're unable to open the app (lost device, locked out, etc.) and need your account deleted, write to [email protected] from the email address associated with your account, or otherwise provide information that lets us verify you're the account holder, and ask us to delete your account. We will verify your identity before acting on the request and confirm once it's done.